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technology17h ago

Burger King's AI Chatbot, Patty, to Dish Out Tips on Meal Prep and Track 'Friendliness' via Employee Headsets - IGN

https://www.ign.com/articles/burger-kings-ai-chatbot-patty-to-dish-out-tips-on-meal-prep-and-track-friendliness-via-employee-headsetshttps://www.pcgamer.com/software/ai/say-hello-and-thank-you-to-patty-burger-kings-new-ai-chatbot-which-will-live-inside-its-employees-headsets-to-monitor-their-etiquette-and-branch-performance/https://nypost.com/2026/02/26/business/burger-king-testing-ai-headsets-that-track-how-friendly-employees-are-to-customers/
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Burger King's AI Chatbot, Patty, to Dish Out Tips on Meal Prep and Track 'Friendliness' via Employee Headsets - IGN Open in Ign.com
Highlights
  • Patty, the AI voice powered by an OpenAI base model, will live inside employees’ headsets to collect data on friendliness and simplify workflow.
  • The voice-enabled headset is being piloted in 500 restaurants, with BK Assistant web and app versions coming to U.S. stores by year-end.
  • It’s really a coaching tool, to help staff be more hospitable and address operation flaws that may occur and be complex.

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References

Burger King to use new AI chatbot to track whether employees say "please" and "thank you", as part of an effort to build a company-wide assistant platform

Burger King to use new AI chatbot to track whether employees say "please" and "thank you", as part of an effort to build a company-wide assistant platform

Burger King testing AI headsets that track how friendly employees are to customers

Burger King testing AI headsets that track how friendly employees are to customers

Burger King Is Planning To Use AI Headsets To Spy On Its Staff

Burger King Is Planning To Use AI Headsets To Spy On Its Staff

Burger King Cooks Up 'Patty,' an AI Chatbot to Monitor Employees

Burger King Cooks Up 'Patty,' an AI Chatbot to Monitor Employees

Surveillance With a Smile: Burger King Will Use AI to Track If Employees Say 'Please' and 'Thank You'

Surveillance With a Smile: Burger King Will Use AI to Track If Employees Say 'Please' and 'Thank You'

Burger King cooks up AI chatbot to spot if employees say ‘please’ and ‘thank you’

Burger King cooks up AI chatbot to spot if employees say ‘please’ and ‘thank you’

Burger King AI bot will check up on staffs' please and thank yous

Burger King AI bot will check up on staffs' please and thank yous

Burger King's new AI agent will listen to orders and 'coach' workers on being 'hospitable'

Burger King's new AI agent will listen to orders and 'coach' workers on being 'hospitable'

Burger King will use AI to check if employees say ‘please’ and ‘thank you’

Burger King will use AI to check if employees say ‘please’ and ‘thank you’

Burger King is testing AI headsets that will know if employees say 'welcome' or 'thank you'

Burger King is testing AI headsets that will know if employees say 'welcome' or 'thank you'

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