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business / entrepreneurship7 months ago

VPN firm says it didn’t know customers had lifetime subscriptions, cancels them

https://arstechnica.com/gadgets/2025/05/vpn-firm-says-it-didnt-know-customers-had-lifetime-subscriptions-cancels-them/https://www.techradar.com/vpn/vpn-privacy-security/vpnsecures-new-owner-cancels-lifetime-subscriptions-and-reddit-has-gone-wildhttps://mashable.com/article/vpnsecure-vpn-service-cancels-lifetime-deal-plans
Arstechnica.com and 5 more
VPN firm says it didn’t know customers had lifetime subscriptions, cancels them Open in Arstechnica.com
Highlights
  • VPNSecure canceled all lifetime VPN plans in 2025 after an acquisition, upsetting long-term users.
  • New owners were unaware of past lifetime deals, leading to abrupt account deactivations and trust issues.
  • The company stopped offering lifetime subscriptions, citing legal and cost reasons, causing customer frustration.
Vote 6
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References

VPNSecure's new owner cancels lifetime subscriptions – and Reddit has gone wild

https://www.techradar.com/vpn/vpn-privacy-security/vpnsecures-new-owner-cancels-lifetime-subscriptions-and-reddit-has-gone-wildTechradar.com
VPNSecure's new owner cancels lifetime subscriptions – and Reddit has gone wild

VPN company cancels 'lifetime' plans for customers who already paid for the service

https://mashable.com/article/vpnsecure-vpn-service-cancels-lifetime-deal-plansMashable.com
VPN company cancels 'lifetime' plans for customers who already paid for the service

A VPN Company Canceled All Lifetime Subscriptions, Claiming It Didn’t Know About Them

https://www.wired.com/story/vpnsecure-canceled-all-lifetime-subscriptions-claiming-it-didnt-know-about-them/Wired.com
A VPN Company Canceled All Lifetime Subscriptions, Claiming It Didn’t Know About Them

VPNSecure Customers Discover Their Lifetime Subscriptions Were Canceled

https://www.cnet.com/tech/vpnsecure-customers-discover-their-lifetime-subscriptions-were-canceled/Cnet.com
VPNSecure Customers Discover Their Lifetime Subscriptions Were Canceled

'What a bunch of thieves' – VPNSecure users react as their lifetime subscriptions are axed

https://www.tomsguide.com/computing/vpns/what-a-bunch-of-thieves-vpnsecure-users-react-as-their-lifetime-subscriptions-are-axedTomsguide.com
'What a bunch of thieves' – VPNSecure users react as their lifetime subscriptions are axed

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