#1
#1 out of 1
business1d ago
Energy company spends 10 years chasing single mum for debt that isn't even hers
- Latest development: ScottishPower paused debt follow-ups and investigates the misattributed account tied to Mahala Simmons.
- Woman faces a decade of collection letters for a debt not her own after buying the home in 2015.
- Simmons reports ongoing distress and sleep loss due to debt-collection actions over years.
- Company apologized for confusion while investigations determine who supplied the gas.
- Regulators advise filing formal complaints and, if unresolved, contacting the Energy Ombudsman.
- The case highlights potential harm from administrative debt-collection errors.
- Mahala Simmons and her family seek resolution and accountability from energy suppliers.
- ScottishPower awaits confirmation from the national database on the correct gas supplier.
- The article notes broader risks of debt-collection errors affecting families.
Vote 0