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technology12h ago
'Great way to force people to upload selfies' — ChatGPT thinks some adults are teens and it’s locking them out of mature conversations
- OpenAI rolled out an age-prediction feature to tailor safeguards for ChatGPT, with teen-mode triggered for some users.
- Some adults have been placed in teen mode, restricting mature topics despite subscribers using the Pro plan.
- OpenAI says the system uses signals, history, patterns, and language analysis to estimate age, with uncertainty sometimes leaning toward caution.
- Verification may require a third-party tool and, in some cases, official ID or a selfie video to confirm age.
- OpenAI says data from verification is deleted after confirmation and the goal is to correct mistaken classifications.
- The feature aims to protect younger users in education and family settings as ChatGPT expands its reach.
- Some users criticize the approach as invasive and privacy-compromising due to potential ID uploads.
- OpenAI acknowledges misclassifications and will continue refining the verification process based on user feedback.
- TechRadar highlights ongoing user frustration from misread classifications and adult users being affected.
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