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#1 out of 145.5K est. views
health7h ago
GP let slip terminal diagnosis on phone after doctor told dad 'he would be ok'
- Family says Syd Chapman learned of his terminal pulmonary fibrosis only after a phone call from his GP, not from hospital staff.
- Ombudsman found a 'worrying lack of accountability' and poor record-keeping by the hospital trust.
- The ombudsman said concerns raised by the family were not adequately addressed and records were insufficient.
- Countess of Chester Hospital Trust issued an apology and compensation of £1,200 to the wife.
- Investigators said the clinical care was not faulted, but systemic issues remained a concern.
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