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weather1d ago
Commission examines NES winter storm response, communication challenges
- The Winter Storm Response Commission is examining how Nashville Electric Service managed January’s severe weather and communications.
- NES updated its emergency plan and rebuilt its communications plan in response to the storm.
- Utility officials are piloting underground power lines and adjusting tree trimming to boost resilience.
- More than 230,000 NES customers were without power at the storm’s peak, with trees down and fatalities reported in Davidson County.
- The commission will publish its first report later this year detailing factual findings from the storm response.
- Public officials criticized information gaps and questioned why ZIP code estimates were not provided during outages.
- NES president Teresa Broyles-Aplin defended information provision and emphasized no mandate to send crews to individual homes.
- Officials aim to reduce restoration time and build long-term resilience against future storms.
- The storm highlighted demand for embedded staff with deep knowledge of NES operations.
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