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technology18h ago
Workflow Transformation with Agentic AI: Shaping the Future of Automotive at CES 2026 - Cox Automotive Inc.
- Cox Automotive positions AI as a foundational element for normal business operations, not just a tool.
- The firm showcased a four-day implementation of an agentic workflow automating inspections and billing.
- Leaders are urged to adopt an AI-first mindset and reimagine entire workflows rather than making incremental changes.
- The talk emphasized managing a hybrid workforce of humans and agents with new leadership skills.
- Trust and security in AI were highlighted, including audit trails and human oversight.
- Data is described as a competitive moat, with proprietary and connected datasets driving advantage.
- Real-world applications include agentic workflows and hyper-personalized CRM solutions.
- The message calls for intentional leadership and collaboration to drive practical AI action.
- Cox Automotive frames AI as enabling faster inspections, accurate billing, and better customer satisfaction.
- The company positioned data-driven decision making as central to the AI-driven future of automotive.
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