#1 out of 3
business1d ago
Harrods warehouse staff underpaid by thousands of pounds after agency error
- Harrods workers were underpaid thousands of pounds due to an agency payroll error connected to The Best Connection.
- The Best Connection said the error was identified and payments were being rectified, with many workers already receiving pay owed.
- The Best Connection said the underpayment resulted from a 'human error' and denied a systematic approach to wage practices.
- The affair could have affected up to about 1,000 Harrods workers, with potential six-figure sums involved according to some sources.
- Harrods described the error as a payslip issue tied to the agency, which has since been corrected.
- The Guardian noted the delay in addressing the back pay raised questions about oversight of the agency workforce.
- The Best Connection works with major clients and claimed access to over 300,000 temporary workers in the UK.
- Waitrose, Next and DHL said the workers they used via The Best Connection had been paid correctly.
- The issue adds to Harrods’ ongoing challenges, including a sexual abuse survivor compensation scheme and a recent IT breach.
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