8legs: Europol

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Scammers Are Using Your Real Hotel Reservations to Trick You With Spear-Phishing Attacks

Norton finds about 350 hotels across 50 countries exposed travelers’ booking data used in targeted phishing campaigns.
Phishing messages use real reservation details to target individuals with tailored fraudulent verification requests.
The phishing kits impersonate dozens of global brands to increase legitimacy of the attacks.
Experts warn that attackers tailor messages with check-in/out details and prices to improve success rates.
Security agencies advise travelers to verify communications through alternate channels to avoid scams.
Researchers noted that some campaigns rely on staff and guest data to spread phishing further.
Booking.com and other partners say they have not been breached; risk remains in credential-phishing campaigns.
Norton emphasizes that attackers can obtain data from multiple sources, not only hotel systems.
Authorities and security firms call for stronger front-desk training and phishing-resistant authentication.
Europol is cited as being informed of Norton’s findings, with no public operational comment provided.

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