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technology23h ago
The ROI blueprint: turning AI and automation into business value
- AI ROI is shifting from pure efficiency to adoption and culture, according to TechRadar Pro.
- IT leads the AI integration, bridging data, tools, and user adoption across the organization.
- Adoption KPIs, not just speed or error rates, should measure AI success during rollout.
- Select AI projects that target high-friction areas and integrate tools into existing workflows.
- Data quality and contextual integration raise AI success rates across departments.
- AI readiness today requires focus on adoption, knowledge, and people, not just infrastructure.
- Executive teams should start with tasks that reduce repetitive work and data silos.
- Culture over infrastructure is essential for scalable AI success, supported by hands-on training.
- AI infrastructure must bridge internal data, ticketing history, and documentation for context-aware results.
- The article frames IT as the architect of both technology and human adoption in AI transformations.
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