8legs: Doxee

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Bridging IT & Business: Future of Digital Communication

CTO and CMO teams are urged to align IT and business goals to improve customer communications at scale.
Cloud-based CCM platforms centralize multi-channel messaging for faster, compliant campaigns.
No-code tools let business users tailor messages without programming skills.
IT retains control over data security and system reliability.
Alignment not only cuts costs but accelerates innovation across sectors.
Examples include tariff updates for utilities and personalized bank communications.
Regulatory pressure and rising customer expectations drive urgency for alignment.
The Doxee Platform combines CCM with CXM to enable IT-business collaboration.
A white paper offers a practical roadmap for leaders to bridge IT and communications.
Leading enterprises use cloud CCM to connect data insights with decision-making.

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