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health1d ago
Science for Living: How digital health tools strengthen care when patients are the core focus
- A UMass Chan study shows digital health tools succeed when designed with end users and maintain human support at the core.
- Patient portals like MyChart are common but often underused without proper training and guidance.
- Training and language access are essential to ensure non-English speakers benefit from digital tools.
- Text messaging offers a low-cost, high-impact way to support chronic condition management.
- Patients help craft messages to reflect real-world challenges, boosting engagement.
- Wearables and AI may turn raw health data into actionable insights without replacing relationships.
- The study urges clearer expectations on when and how portals should be used to avoid anxiety.
- Researchers see a future where data-driven tools strengthen care without losing human touch.
- Disparities in how technology is used persist despite broader access, especially for low literacy and language barriers.
- Portals can connect patients with test results and secure messaging, improving access when used well.
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