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technology10m ago
Inside the dashboards JPMorgan is using to track and rank engineers' AI use
- JPMorgan is using internal dashboards to track engineers' AI usage across Copilot and Claude, with a quarterly score that compares workers to the median within their line of business.
- Managers reportedly cite AI usage data in meetings about performance, creating pressure for developers to use tools more.
- JPMorgan officials say the data is used to measure the effectiveness of AI investments and to provide targeted training and support.
- The bank has reportedly provisioned tens of thousands of engineers for AI tools, with dashboards showing active users and location data.
- Some workers fear being flagged as underperformers if their AI usage lags behind peers.
- JPMorgan CEO Jamie Dimon has championed the bank's AI push amid a nearly $20 billion tech budget.
- The company notes that AI tools are intended to boost productivity and should be implemented with people, process, and technology together.
- The initiative mirrors trends across industries pressuring AI investment with measurable adoption.
- Documents describe a multi-step approach including tool adoption, spending, and activity tracking for Claude Code and Copilot.
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