8legs: Big bend boulevard and murdoch avenue, webster groves, usa

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Webster Groves business waits week for answers after water main break

A Webster Groves heating and air company waited a week for cleanup and wall assessment after a water main break flooded its basement.
The break happened at Big Bend Boulevard and Murdoch Avenue, prompting street flooding and water intrusion into nearby businesses.
Missouri American Water said it has a process for such incidents and will send a restoration crew and an adjuster to assess damage.
The owner expressed a need for cleanup details and soil restoration information before moving forward.
The business area affected was Climate Masters, a heating and air conditioning company, which reported basement wall concerns due to potential soil loss.
Clay and mud cleanup coordination followed the promise of a restoration crew and adjuster visit.
The incident drew attention in local news with a list of most read items from KMOV and related stories.
The water main break caused street damage and required prompt reporting to the water utility.
The news piece was published by KMOV and summarized safety and response actions.
The case underscores the need for timely communication between utilities and affected businesses.

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