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business19h ago
Have Brands Outgrown Mental Availability?
- AI reshapes how consumers encounter brands by narrowing choices before recall matters.
- The old rule of building memory is shifting toward valuing brands for reputation and trust.
- Google is diversifying away from ads as it observed changes in how attention is allocated.
- Ads and content are cheaper to produce, increasing competitive pressure for attention.
- Brands must move from mere memory to being genuinely valued by people and systems.
- Shortlists are formed by platforms, reducing the impact of recall for many categories.
- Memorability remains important in some categories, but the center of gravity is shifting.
- AI-enabled systems are reshaping how platforms surface brands in search and discovery.
- The future of branding: be valued by people and by the systems that surface content.
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