8legs: Atol

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UK travel company goes into liquidation and cancels all trips — with no refunds

Regen Central Ltd has entered liquidation after losing its ATOL protection on January 13.
The firm operated under brands including One Hajj & Umrah and Oneworld Travels, selling holidays to Dubai, Italy, Bali and more.
The Civil Aviation Authority says ATOL-protected bookings are eligible for refunds and repatriation in liquidation cases.
Customers with ATOL-protected bookings should await refund claim instructions from the CAA.
Regen Central Ltd had operated since 2011 and later relocated its headquarters to London.
The liquidation follows broader pressures from online competition and partner financial problems in the travel sector.
ATOL protection covers flight-inclusive holiday packages, not accommodation-only or flight-only bookings.
The CAA advised customers to contact claims@caa.co.uk for refund inquiries related to ATOL-protected bookings.
Metro notes Regen Central Ltd marketed trips to destinations including Dubai, Bali and Thailand prior to ATOL loss.
The announcement lists multiple other travel firms that have faced liquidation in 2025 and 2026, illustrating sector volatility.

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