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business1d ago
‘Every Leon should be magical’: food chain’s co-founder on what went wrong – and how to fix it
- John Vincent buys back Leon and launches a formal turnaround plan to revive the chain.
- Leon's strategy centers on owned London stores and reduced exposure in cities like Brighton and Manchester.
- Vincent plans a leaner network with the potential total of about 100 UK outlets over four years, mainly in London.
- The menu will be refreshed, removing some items and adding new dishes to reboost affordability and health credentials.
- Vincent is training staff in wing tsun to improve service speed and staff composure.
- Leon’s challenges include pandemic-related losses, rising costs, and competition, prompting the strategic reboot.
- Former co-founder Allegra McEvedy says Leon drifted from its original ‘naturally fast food’ concept before Vincent’s return.
- The plan includes renegotiating leases and pruning the portfolio to stabilize finances.
- Vincent aims for a ‘family business’ culture with a founder’s mentality guiding decisions.
- Franchisees will continue to operate locations, including some motorway service stations.
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