#1 out of 1
world6h ago
Jet2 passengers 'stuck like cage animals' as flight takes off without them
Dailystar.co.uk and 1 more
- Dozens of Jet2 passengers at Manchester Airport were left waiting in a stairwell as their Alicante flight LS879 took off without them, with confusion lasting up to 40 minutes.
- Jet2 described the incident as urgent, saying staff were looking after affected customers and arranging alternative flights to Alicante the same day.
- Passengers received a £10 voucher while they waited to learn when the next Alicante flight would be available.
- The group affected consisted of at least 35 travelers, later told there had been an 'error on the stairwell directions'.
- Jet2 reiterated that the incident was urgent, with staff supporting customers and arranging alternative travel to Alicante that day.
- Media reports framed the takeoff without waiting passengers as stemming from a stairwell misdirection incident.
- Observers compared the scene to a chaotic TV comedy, describing it as unbelievable and reminiscent of a Basil Fawlty Towers moment.
- Jet2's guidance emphasized that the airline was attending to the affected customers and moving to rebook them on other Alicante flights the same day.
- Passengers initially expected gate staff to open doors or provide a bus to bridge to the aircraft, before realizing they were effectively delayed on stairs.
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