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business1d ago
Travel expert flies on 'world's worst airline's' revamped aircraft
- Travel experts test Air India's new Dreamliner on the Frankfurt to Mumbai route to judge the revamp.
- The team reviewed three cabins: Business, Premium Economy, and Economy, focusing on seats, service, and value.
- Business class features a 1-2-1 configuration with direct aisle access and a private sliding door.
- The reviewer noted comfortable beds in Business class, with some minor fit concerns for very tall passengers.
- Premium Economy offers a secluded ambiance with better legroom and updated dining options.
- Economy cabin features improved cleanliness, a good screen, and charging points, though space remains tighter.
- Air India’s updated cabin design includes mood lighting and modern aesthetics described as chic.
- Air India's service is praised for quick cabin crew responses and attentive dining service.
- The review cites a substantial value proposition in Business class for the price paid.
- The group concludes Air India’s updated product shows it is stepping up its game in a bid to overturn past perceptions.
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